How To Create A Mission Statement
Creating a mission statement can help you focus your business effort and do a lot of good in bringing your workforce together behind a common theme. The key to success is not just creating a mission statement, it´s living the mission statement. A mission statement identifies the major purpose that you fulfill in providing products and services to customers. Your mission statement should:
- Include the reason for your business
- Identify your firm´s unique ´value added´
- Reflect your firm´s core business activity
- Provide a focus
- Identify the purpose you fulfill
Step One -- Develop your mission statement by identifying:
- Stakeholder(s)
- Products and Services
- Unique Value Added
Stakeholders - Those people who are directly affected by the company´s successes and failures. Stakeholders could be employees, internal customers, organizational customers, external customers. Products and Services - Items that you produce for your customers. Products and services might include consulting, training, products or services for individual use, products or services for business use. Value Added - The key advantage you provide over the competition. Why would a customer come to your company for service? What makes your company special? Step Two -- Construct A First Draft The [your company name] meets the [your products and services] needs of [stakeholders] by [value added]. Step Three -- Refine the Mission Statement Is it too wordy? Is it brief and to the point? Will employees remember it? Would it make sense to your stakeholders? Is it a true mission statement and not a goal? Does it inspire your organization? Does it describe your business focus and effort? Is it unique? Step Four -- Make It Visible Post the mission statement for easy review by all employees and customers. Step Five -- Live it! This step will be easy if you´ve involved your entire group in the process.
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